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Policies

Refunds

Your satisfaction is important to us! If you are unhappy with your purchase, you may return non-customized items for any reason within 21 days of your order date. Customized items may only be returned due to defect. To be eligible for a return, item(s) must be returned unused, in the original packaging, and in the same condition as received. Shipping fees cannot be refunded.

We highly recommend insuring, tracking, and securely packing your return, as we are not responsible for lost or damaged shipments. Shipping must also be prepaid. We are unable to accept COD shipments.

Exchanges

We are unable to offer exchanges.

Privacy Policy

We collect the information you provide to us when ordering, such as your name, address and email address. This information is only used to complete your order, or to send promotional emails if you have opted in to receive them. We will never sell or disclose your private information to third parties, unless required by law.

Your information and credit card data is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements. Your credit card data will be stored only as long as necessary to complete your transaction. After completion, your transaction information is deleted.